Effective Date: May 12, 2026
Welcome to Hotel Queensland.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website or interact with our hotel services.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Booking details
- Payment information
- Guest preferences
- IP address and browser information
- Information submitted through contact forms or inquiries
2. How We Use Your Information
We use your information to:
- Process room bookings and reservations
- Respond to inquiries and support requests
- Improve guest experience
- Send booking confirmations and updates
- Share promotional offers or hotel updates
- Improve our website and services
- Comply with legal obligations
3. Payment Security
All payment transactions are processed through secure and trusted payment gateways.
We do not store your full debit/credit card details on our servers.
4. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to:
- Understand website traffic
- Improve website performance
- Remember guest preferences
- Enhance browsing experience
You can disable cookies anytime through your browser settings.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share limited information with:
- Payment gateway providers
- Booking partners
- Government authorities if legally required
- Technology service providers supporting hotel operations
6. Data Protection
We implement appropriate security measures to protect your personal data from:
- Unauthorized access
- Misuse
- Data loss
- Disclosure or alteration
7. Third-Party Links
Our website may contain links to third-party websites or booking platforms.
We are not responsible for the privacy practices of external websites.
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your data (subject to legal requirements)
- Opt out of promotional communication
To request changes, please contact us directly.
9. Children’s Privacy
Our services are not intended for children under 18 without parental supervision.
10. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be updated on this page with the revised effective date.
11. Contact Us
For any privacy-related questions or concerns, please contact:
Hotel Queensland
Email: hotelqueensland@gmail.com
Phone: +91 9888299970
Website: Hotel Queensland
Thank you for trusting Hotel Queensland.
We are committed to protecting your privacy and providing a safe online experience for all our guests. 🌟